Privacy Policy for Nve Pharma

Introduction

At Nve Pharma, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information when you visit our website or purchase our products. By using our website, you acknowledge that you have read, understood, and agree to our privacy policy, payment policy, and terms and conditions. If you do not agree, please refrain from using our site.

Note: Our privacy policy may change at any time without prior notice. Please review this policy periodically to stay informed of any updates.

Information We Collect

Device Information

• Examples of Information Collected: Web browser version, IP address, time zone, cookie information, pages viewed, search terms, and site interaction.
• Purpose of Collection: To ensure our site loads accurately and to analyze site usage for optimization.
• Source of Collection: Automatically collected through cookies, log files, web beacons, tags, or pixels.
• Disclosure for Business Purpose: Shared with our processor Shopify.

Personal Information

We collect the following types of personal information:

• Personal Identification Information: Name, address, phone number, email address, date of birth.
• Order Information: Descriptions of items requested or purchased, and language preference.
• Purpose: To process transactions, fulfill orders, provide customer support, and improve our products and services.
• Disclosure: We do not sell, distribute, or lease your personal information to third parties.

Automatically Collected Information

Our system automatically tracks certain information based on your activity, such as:

• Behavioral Data: URLs visited before and after our site, browser type, and IP address.
• Purpose: Used for internal research to understand and serve our users better.

Payment Information

Nve Pharma does not collect or store your credit card, debit card, or banking information. All payment details are directly transmitted through our payment gateway provider to the payment network or bank.

Your Consent

By using our website and providing your information, you consent to the collection and use of the information in accordance with this Privacy Policy. You also consent to receive communications from us electronically.

Communication and Opt-Out

• Consent to Receive Notices: You consent to receive agreements, notices, and other communications from us electronically, including via email, SMS, and WhatsApp. To withdraw consent, please email us at info@nveepharma.in.
• Opt-Out: You can opt-out of receiving promotional and marketing communications from us by following the unsubscribe instructions in these communications or by contacting us directly.

Our Rights

We reserve the right to:

• Monitor areas of our portal for compliance with laws and regulations.
• Terminate or suspend access to our site for any conduct that violates laws or our terms and conditions.
• Refuse to sell products if it appears you intend to resell them.
• Limit the quantities of items purchased per customer.

Data Security

We implement various security measures to ensure the protection of your personal information, including encryption and access controls. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

Access, Modification, and Deletion

You have the right to access, modify, or delete your personal information at any time. If you believe any information we hold about you is incorrect or incomplete, please contact us immediately at wecare@nvepharma.com . We will promptly correct any errors.

Products and Services for Personal Use

Our products and services are intended for personal use only. You may not sell or resell any products or samples you receive from us. We reserve the right to cancel or reduce the quantity of products provided if we believe they may violate our terms and conditions.

Accuracy of Information

Nve Pharma strives to provide accurate and transparent information. However, we are not liable for unintended inaccuracies. Product descriptions, colors, and other content may not be completely accurate or error-free. Please contact us with any product-related queries.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Address: House No 992 St No 7 Dashmesh Nagar Gill Road Ludhiana 141003
• Phone: 8557055391
• Email: wecare@nvepharma.com